Service & Repairs

Keith Bowden Electrical has a long held policy of selling products with a Manufacturers Warranty. Depending on the product, the manufacturer will offer various options.

Asko
Bosch
Electrolux
Fisher & Paykel
LG
Panasonic
Sharp
Sony
Important Warranty Information


	Asko Service Phone: 8292 9500 Press '2' for service

	1300 368 339

	Electrolux Service Phone: 131 349 Services: Chef, Dishlex, Kelvinator, Simpson, Westinghouse & Electrolux Brands

	Fisher & Paykel Customer Care Phone: 1300 650 590

	Hi-Tech Appliance Spares Phone: (08) 8280 0046 Fax: (08) 8280 0047 Email: bma62226@bigpond.net.au Services: Electric Cooktops / Ovens / Rangehoods, Microwave Ovens, Refrigerators, Washing Machines, Dryers, Dishwashers & Air Conditioners. TVM Electronics Phone: (08) 8371 1036 Fax: (08) 8371 1091 web www.tvmservices.com.au Email:enquiries@tvmservices.com.au Unit 3 60-66 Richmond Road KESWICK SA 5035 Services: TV, PDP TV, Projection TV, Projectors, Audio Systems, In Car, DVD & Video, Monitors, LCD TV, Microwave ovens & Vacuum Cleaners Parkside Appliance Phone: (08) 8271 2807 Fax: (08) 8373 2330 Services: Refrigeration, Clothes Washers, Dishwashers Email: parkserv@chariot.net.au 261-263 Fullarton Road PARKSIDE SA 5063

	Reliable Airconditioning Phone: (08) 8272 8779 Fax: (08) 8272 8779 Mobile: 0418 846 793 51 Cremorne Street MALVERN SA 5061 Services: Air Conditioning Johesk Communications Phone: (08) 8362 4457 Services: Telephones & Fax Machines U-Matic Electronic Services Phone: (08) 8357 4600 Fax: (08) 8357 4622 1285 South Road ST MARYS 5042 Services: DVD, VCR, Plasma, LCD, Cameras, Microwave Ovens SA Microwave Oven Services Phone: (08) 8298 4803 Fax: (08) 88298 2829 67A Finniss Street MARION SA 5043 Services: Microwave Ovens State Wide Appliances Spares Spare Parts Distributor Phone: (08) 8231 3369 Fax: (08) 8212 3195 178 Sturt Street ADELAIDE SA 5000 Website: www.statewideapp.com.au Summit Airconditioning - MtBarker Phone 0407 714970 Industrial Airconditioning Phone 8354 0088

	TVM Electronic Services Phone: (08) 8371 1036 Fax: (08) 8371 1091 Email:enquiries@tvmservices.com.au Unit 3 60-66 Richmond Road KESWICK SA 5035 Services: TV, PDP TV, Projection TV, Projectors, Audio Systems, In Car, DVD & Video, Monitors, LCD TV, Microwave Ovens & Vacuum Cleaners SA Microwave Oven Services Phone: (08) 8298 4803 Fax: (08) 88298 2829 67A Finniss Street MARION SA 5043 Services: Microwave Ovens

	Sony Customer Info Phone: 1300 133 995 Digital Domain Phone: (08) 8234 5226 Fax: (08)8234 9442 Email: service@digitaldomain.com.au 95-97 Sir Donald Bradman Drive HILTON SA 5033 Services: Video Cameras, Sony Vaio Notebooks, LCD Projectors, Plasma TV, LCD TV, DVD, VCR, Digital Cameras

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Important Warranty Information

Depending on the product, the manufacturer may offer various warranties. Below are some important notes on warranties.

Importance of Using an Authorised Service Agent

If you have an appliance that requires service and you feel that it may be a warranty issue, then it is important that the repairs are conducted by an Authorised Repair Agent for that product. Non authorised repairs may affect future warranty claims for your product.

Domestic Warranty

Unless stated otherwise, the warranty on products sold primarily for domestic use are for use within a standard domestic situation. Most manufacturers include a clause for domestic products used in a commercial situation (for example, a juicer with a two (2) year warranty used in a cafe may only have a 90 day warranty).

Carry in Warranty

On easily transportable products, the manufacturer may stipulate a "Carry In" or "Return to Base (RTB)" warranty, where the customer is expected to take the product for warranty repair. Carry in warranty applies to most small appliances and to AV products such as Digital Set Top Boxes, Video Recorders, DVD Players, Digital Camera and Televisions (up to 51cm).

In Home Warranty

Larger products are covered by an In Home Warranty, where the service technician will call out to your home at a pre-agreed time. It is generally agreed principal that the product sold must of merchantable condition. It is also a generally accepted principal that customer responsibility includes the site where the product is to be installed meets minimum standards.

For example, dishwashers and clothes washers require a minimum water pressure, serviceable taps and proper drainage. This is especially important for customers using gravity feed rainwater or older houses where the taps may be corroded and don't allow sufficient water flow.

Another example is with the introduction of digital television, where many new digital television units may have intermittently frozen pictures when connected to older antenna systems, old cable or old splitters and wall sockets. It is expected that the customers has a minimum digital TV signal for units to work as expected.

In the event of a Warranty Technician being called out and the problem is determined to be a customer supply problem and no fault of the product, you may be charged a "call out" fee.

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